Illegitimate negative reviews can unfairly damage your organization's reputation and influence potential customer decisions. MarketDing's review removal services identify reviews that violate platform policies and pursue removal through appropriate channels and documentation.
We focus on reviews that clearly violate platform guidelines, such as fake reviews from non-customers, reviews containing false statements, competitor attacks, reviews from terminated employees, or reviews containing inappropriate content. Our approach uses documented platform policies and proper escalation processes rather than unethical practices that could jeopardize your account.
Review removal should be one component of a broader reputation management strategy that includes generating positive reviews from satisfied customers. We provide honest guidance on what reviews are likely removable versus those that should be addressed through professional responses and proactive positive review generation.
Review removal services include review analysis to identify policy violations, documentation gathering to support removal requests, submission of removal requests through proper channels, escalation when initial requests are denied, and ongoing monitoring for removal confirmation. We handle communication with platforms and persist through the often-lengthy process required for successful removals.
Success rates vary by platform and situation, with clearly policy-violating reviews having higher removal success than borderline cases. We set appropriate expectations and provide regular updates on removal efforts. For reviews that can't be removed, we provide guidance on crafting professional responses that mitigate damage. This realistic approach focuses effort on achievable outcomes while maintaining proper relationships with review platforms.
78 SW 7th St, Miami, FL 33130
